terms of use — Terriell Samuels Pilates / Virtual Pilates & Pilates Business Mentorship

Welcome! Terriell Samuels, Terriell Samuels Pilates LLC (“Terriell Samuels”, "Terriell Samuels Pilates", “us”, “our” or “we”), owns and operates this website, services, content, technologies and applications located at terriellsamuels.com (" Website"), and Pilates Home System: Foundations™ ("the program"). These Terms of Use (“Terms”) constitute a legally binding agreement made by and between Terriell Samuels and the user of this Site and program (personally and, if applicable, on behalf of the entity for whom you are using the Site; collectively, “you”).

Terriell Samuels Pilates and Pilates Home System: Foundations™ member policies:

Upon purchase of any session, or program the purchaser agrees to the following company policies. We reserve the right to make changes to any of our policies at any time. As a user of the website and the program you are agreeing to these policies and any future revisions during your membership term. As a company, we will do our best to inform our users of any adjustments made, however it is ultimately the responsibility of the purchaser to be aware and comprehend the following policies.

Cancellation Policy: Upon purchase of the program, the purchaser is agreeing to pay the total sum of the 1 pay in full installment, or 5 monthly payments in equal monthly installments, billed automatically each month on the same calendar date post purchase, or in lump sum. We reserve the right to refuse cancellation to any class, reservation, or enrollment for the program. All classes and private lessons are subject to a 24-hour cancellation window, and may not be rescheduled, refunded, or cancelled within 24-hours of the scheduled appointment.

All purchases are final sale.

Refund Policy: We do not provide refunds for previous classes, even if the member has not logged in. We also do not provide refunds for sessions or workshops even if the purchaser did not attend a class or session. If there is an issue with billing, it is the responsibility of the purchaser to alert the company of the error and maintain awareness of transactions posting to their account. Terriell Samuels Pilates maintains the right to refuse refund or provide the option to take Terriell Samuels Pilates credit to be used on future purchases.

Billing Policy: Our billing system is automated and we do not have the ability to freeze or skip payments or adjust the billing cycle for any of our members. Upon signup Pay by Month members will be billed automatically on the same calendar date each month.

Plan and Package Expiration Policy: Upon expiration of any Terriell Samuels Pilates subscription, package, or program your access will end without contact or action needed from the member. There are no plans set to auto renew.

Plan Extension Policy: There is no option to extend or add access time to any programs, packages, or plans, including memberships & all a la carte purchases. There are no exceptions made to this policy.

Discount Code Policy: Terriell Samuels Pilates reserves the right to cancel or refuse any discount code at any time without notice. If a customer forgets to use a discount code at purchase, Terriell Samuels Pilates reserves the right to refuse to retroactively apply any discount code.

Content Privacy Policy: All purchases of Terriell Samuels Pilates content, including a la carte sessions and packages, and programs, are meant to only be used by the purchaser and cannot be shared with others. Sharing of login credentials is strictly prohibited and as a company we track IP addresses, login history & location, and profile history for suspected breaches of this policy. All purchased content is only available to view by logging in with your registered account credentials and cannot be copied or downloaded to a personal device for viewing or listening offline. Violations of this policy are considered unlawful and Terriell Samuels Pilates reserves the right to take legal action in cases of misconduct.

Liability Waiver:

I acknowledge that this program(the “Program”) are being conducted online without an instructor physically present and involves strength and flexibility exercises which can be potentially hazardous activities.

I am voluntarily agreeing to participate in the Program and I hereby agree to expressly assume and accept any and all risks of injury or physical harm. I acknowledge and represent that I am physically sound, and I do not suffer from any illness, impairment, disease or other condition that would prevent me from participating in the Program.

In consideration of being allowed to participate in the Program, I do hereby knowingly and voluntarily, on behalf of myself and my heirs and assigns, forever waive, release, discharge and hold harmless Terriell Samuels Pilates, their instructors, and any other affiliate and assigns from any and all liability, damages, losses, suits, demands, causes of action (including, without limitation, negligence) or other claims of any nature whatsoever, including, without limitation, any losses for property damage or personal injury, arising out of or relating in any way to my participation in the Program and its related programs and activities or my use of any equipment or machinery in connection with the Program.

I hereby consent to receive medical treatment, which may be deemed advisable in the event of injury, accident, and/or illness during the Program.

I represent and acknowledge that I have read and understand this Virtual Pilates Liability Waiver and Release. The invalidity, in whole or in part, of any portion of the above paragraphs will not affect the remainder of this form. My voluntary execution of this form evidences my agreement to the terms, provisions, waivers and releases as set forth above.

Terms of participation, liability and waiver of release in zoom classes and private sessions:

All appointments are subject to a 24-hour cancelation fee. Failing to cancel or reschedule your appointment within 24-hours of the appointment time will result in forfeiting the full price of the session.

Legal stuff:

I acknowledge that this Pilates session (the “Session”) is being conducted remotely on the premises of my choice and involves strength and flexibility exercises which can be potentially hazardous activities. I understand that these premises, including the equipment on these premises, are maintained by a third party. Terriell Samuels has not undertaken any inspection of the premises or the equipment on the premises and makes no representation as to the condition of said premises or equipment.

I am voluntarily agreeing to participate in the Session and I hereby agree to expressly assume and accept any and all risks of injury or physical harm. I acknowledge and represent that I am physically sound, and I do not suffer from any illness, impairment, disease or other condition that would prevent me from participating in the Session.

In consideration of being allowed to participate in the Session, I do hereby knowingly and voluntarily, on behalf of myself and my heirs and assigns, forever waive, release, discharge and hold harmless Terriell Samuels and its subsidiaries and affiliates and their respective employees, agents, representatives and successors and assigns from any and all liability, damages, losses, suits, demands, causes of action (including, without limitation, negligence) or other claims of any nature whatsoever, including, without limitation, any losses for property damage or personal injury, arising out of or relating in any way to my participation in the Session and its related programs and activities or my use of any equipment or machinery in connection with the Session.

I hereby consent to receive medical treatment, which may be deemed advisable in the event of injury, accident, and/or illness during the Session.

I represent and acknowledge that I have read and understand this Remote session Pilates Liability Waiver and Release.